I wanted to call Apple customer service, since reformatting my computer would like to wipe out my iPhone (including paid apps!) in order to add new stuff such as music.
On the website, they had a link stating, "Arrange a phone call with an Apple Expert who specializes in your exact question. Talk to us now or later at your convenience. We'll even call you."
The phone rings this morning. I'm thinking, how awesome is this. No waiting on hold. Oh, wait for it... "all our representatives are busy. please hold for the next available representative."
On another note... Kings of Leon was brilliant last night. More on that later. I also realized I still owe you Quebec pics. I'll procrastinate from homework later and sort it!